Apple is offering service called "Friend Bar" at Apple Store in the States where the high knowledgeable Apple employee can help them or have a conversation about their products. Make an appointment at a "Friend Bar" and people with Apple Care Warranty are free. You can also consult over phone for a 24 hour service and they will listen and continue the customers' conversations, even if it's Mac related or other tech related.


New Apple Friend Bar Gives Customers Someone To Talk At About Mac Products